Wednesday July 02, 2008 at 10:02
What just happened?
- James (on phone): Hi there, I'm phoning from XXX Engineers, we have an account with you.
- Remote IT guy: You sure do. What's your name?
- James: James Holloway
- Remote IT guy: What can I do for you, James?
- James: I need to install some lighting software.
- Remote IT guy: What's your IP address?
- James: XX.XXX.XXX.X
- Remote IT guy: Okay. Log back into your account in 10 minutes. You'll have full admin rights.
- James: ... thx.